"askcheng" Text Messaging Service Now Available from the Cheng Library

Starting September 1 the Cheng Library will be participating in a year-long text reference pilot project sponsored by the statewide QandANJ virtual reference service. The Library will be using Mosio’s Text a Librarian software to administer the service, which - like our local chat reference service - will be staffed 89 hours per week during most weeks of the semester, although messages may be sent at any time.

To send the Library a text message from a phone or other mobile device, students, faculty and staff should use the following simple steps:

1) Dial 66746
2) Start the body of your text message with the keyword askcheng
3) Enter the rest of your text message/question

Patron info is private and anonymous. Library staff will answer your questions at the earliest opportunity.

Please contact Richard Kearney (973-720-2165 / kearneyr@wpunj.edu) if you have any questions about the service. Please give text reference a try this year, and get librarian expertise wherever you are!