Starting September 1 the Cheng Library will be participating in a year-long text reference pilot project sponsored by the statewide QandANJ virtual reference service. The Library will be using Mosio’s Text a Librarian software to administer the service, which - like our local chat reference service - will be staffed 89 hours per week during most weeks of the semester, although messages may be sent at any time.
To send the Library a text message from a phone or other mobile device, students, faculty and staff should use the following simple steps:
1) Dial 66746
2) Start the body of your text message with the keyword askcheng
3) Enter the rest of your text message/question
Patron info is private and anonymous. Library staff will answer your questions at the earliest opportunity.
Please contact Richard Kearney (973-720-2165 / firstname.lastname@example.org) if you have any questions about the service. Please give text reference a try this year, and get librarian expertise wherever you are!